Privacy & Policy

privacy

Privacy & Policy

Personal Data Collected

As the term “personal data” is the information related to you as identifiable individual, we collect Personal Data in various ways when you use our service.


Information provided by You. when you create an account with Flyvo.com, we collect information that you provided directly to us, as a part of creating an account we collect email addresses, first name, last name, gender, country, phone number. When you book through the service, we may also collect your billing information that includes credit card last 4 digit numbers, card holder name and expiration date along with the booking details. We also obtain information from other sources and combine that with information we collect on our service, including information about social media platforms that you use to register with, including Google and Facebook.


Information about your use of service. When you use our service, we collect information about the searches you run on the service, such as date time and when you connected to the service, from which location on the map and the content of your search. We may also collect information about how do you use the service, including your clicks and interactions on the service.Third-Party Logins. You are able to sign in to our Services using third-party sign-ins for Google and Facebook. They might share personal data with us, as we described in their sing-in notice, which might include information includes your name, your profile picture, age, gender and some other public information.


Communications When you communicate with us through our social media accounts Facebook, Twitter, Instagram, Snapchat or any other third-party communication we support, we may collect your contact information along with the contents of the communication.


Cookies, Analytics, and Tracking. When you use the our site services, some information includes IP address, device or browser information, logs or click streams these information are automatically collected from your browser this will help us understand how much you use from the site service and how to improve upon the feedback your information provided Flyvo.com may use certain tracking technologies including cookies, web beacons or third-party analytics tools to obtain such information.


Cookies, Analytics, and Tracking. In case you make a booking through the service we collect information about the booking and the payment details alongside with it, this will include you name, last 4 digit from card number, billing address, expiration date and phone number and provide the information to the travel partner to complete the process of your booking. The process may connect to the travel partner to process the booking and order transaction to make your booking. The travel partner will collect the payment details from you directly in order the finalize the booking. You have the option to save the payment details or discard them after the payment is complete this feature is for future bookings in our service. You may also can add payment method to your account to speed up the process of any feature bookings in our service. The service will provide you with all the transaction details that accord in our web service and you have the option to save them for you reference.


How Personal Data is Used

Flyvo.com will use Personal Data as described in this Policy and as disclosed to you in the Services, which include for the following purposes:

  • operating, hosting, maintaining, connecting, and improving the Services.
  • Personalizing and customizing your Services experience, content, and recommendations, including to target content and services to more closely match your interests or location.
  • Responding to your comments and questions and providing customer service.
  • Updating you on new features and functionality of the Services, like new travel-search features, as well as promotional materials and offers, such as discounts on airfare that may become available, and other news and information about travel destinations, products and services offered by Flyvo.com, other affiliated companies, and our selected partners.
  • Providing you information via email or another form of electronic notification related to your use, requests, and purchases, such as transaction confirmations, invoices, technical notices, and other notices about security, privacy, and administrative issues relating to your use of the Services.
  • Enforcing our terms and conditions or protecting our business, partners, or users.
  • Protecting against, investigating, and deterring fraudulent, unauthorized, infringing, or illegal activity.
  • Linking or combining with other personal information we get from third parties, to help understand your needs and provide you with better service.




How Flyvo.com Shares Personal Data

If you book with Flyvo.com to book from one of our travel agents we may provide them with some of your traveler document that might include, your name, and passport number or phone number to process your booking.


How Flyvo.com Shares Personal Data

If you book with Flyvo.com to book from one of our travel agents we may provide them with some of your traveler document that might include, your name, and passport number or phone number to process your booking.


Non-personally Identifiable Information. In addition, Flyvo.com may disclose aggregated, anonymized, or other types of non-personally identifiable information, including automatically collected and cookies information that is non-personally identifiable, to third parties for various purposes, this might include non-personally identifiable information to our partner, to assist them in serving your travel needs, and to enhance your ability to conduct efficient and accurate searches.


The Security of Your Information

We maintain your personal data, handling the storage and the process that will provide the integrity and the confidentiality of the personal data. No methods through the internet is completely secure however Flyvo.com will provide all the meaning of modern protection to ensure you with the safy of data. We cannot guarantee it is absolute security.We maintain personal data as long it is necessary for our necessary process including complying with our legal obligations, resolving disputes and enforcing our agreements. In many cases, we will delete accounts with it is informations after two years of inactivity. The criteria used to determine retention include:

  • The length of time Personal Data is needed to provide the applicable service (such as maintaining and improving the performance of the service, enabling system security measures, and maintaining appropriate business and financial records).
  • If user have provided created or maintained personal data with expectation that we will retain it until they affirmatively remove it (in which case we may maintain the data until actively deleted by the user).
  • Whether the Personal Data is of a sensitive type (a shortened retention time may be appropriate).
  • whether we are subject to a legal, contractual, or similar obligation to retain the data (such as mandatory data retention laws in the applicable jurisdiction, government orders to preserve data, or data that must be retained for the purposes of litigation).




Updates and Questions

We may update this Policy from time to time without notice to you other than posting the revised policy on the Flyvo.com Services or by providing such notice about or obtaining consent to changes as may be required by applicable law. If we change our Policy. We encourage you to periodically review this page for the latest information on our privacy practices. If you have any questions about this Policy, or to file any complaint regarding this policy, please contact us at +966112796200 contactus@flyvo.com